Privacy Policy jitu77 – Your Personal Data Protection

1Introduction

Jitu77 is an online gaming platform committed to the privacy and data protection of every member. We understand that your trust is our most valuable asset, and we take this responsibility seriously.

This Privacy Policy is prepared to fulfil the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and the highest international standards in data handling. This document transparently explains how we manage your personal information from the moment of registration through your daily use of the platform.

We believe that members who understand how their data is managed are more confident and at ease. That's why we present this information in plain language rather than heavy legal jargon.

2Personal Data We Collect

2.1 Information You Provide Directly

During the registration process and platform usage, you provide the following information voluntarily:

• Full name as shown on official identification documents
• Date of birth for age verification (minimum 18 years old)
• National identification number (MyKad) or passport
• Active Malaysia mobile number
• A valid and accessible email address
• Bank account or e-wallet details (DuitNow, TNG, GrabPay) for transactions
• Account password (stored in encrypted form — hashed)

2.2 Information Collected Automatically

While you browse and use the jitu77 platform, our systems automatically record the following technical information for security and service improvement purposes:

• IP address and network information
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation patterns
• Transaction logs and game activity (for security and audit purposes)
• Cookie data and similar tracking technologies

2.3 KYC Verification Documents

As part of the process Know Your Customer (KYC), we may request copies of the following documents for identity verification and legal compliance:

• Copy of MyKad (front and back) or passport
• Recent bank statement or utility bill as proof of address
• Selfie holding your identity document (in certain cases)

3Purpose of Personal Data Use

Every piece of information we collect has a clear and legitimate purpose. Below is a summary of how your data is used:

4Legal Basis for Data Processing

Jitu77 only processes your personal data based on one or more valid legal grounds as follows:

• Contract performance: Processing required to provide platform services to you once you register as a member.
• Legal obligation: Data that must be collected and retained to fulfil Malaysian legal requirements, including PDPA 2010 and applicable AML/KYC regulations.
• Legitimate interest: Data used to prevent fraud, ensure platform security, and improve our services.
• Consent: For marketing and promotional communications, we only send you messages if you have given explicit consent during registration or at a later time.

5Sharing Information with Third Parties

Jitu77 does not sell, does not rent, and does not trade member personal data to any third party for commercial or marketing purposes. We only share information in the following limited circumstances:

5.1 Trusted Service Providers

We work with third-party companies that help us operate the platform, including payment processing providers (FPX, DuitNow, TNG, GrabPay), cloud service providers, and analytics companies. All third parties are required to comply with strict data security standards and are not permitted to use your data for any other purpose.

5.2 Legal Compliance

Jitu77 may disclose information to Malaysian government authorities if required to do so by a court order, warrant, or other applicable legal requirement. In all cases, we will disclose only the minimum information necessary.

5.3 Business Transfer

In the event of any merger, acquisition, or transfer of jitu77 assets, member personal data may be transferred as part of the relevant business transaction. You will be notified in advance and given the option to delete your account if you do not agree.

6Data Retention Period

Jitu77 retains your personal data for as long as your account is active and for the required period after account closure to fulfill legal and business obligations. In general, the retention periods are as follows:

• Active account data: For the entire duration your account remains active on the jitu77 platform.
• Data after account closure: Minimum 7 years for financial records and transactions, in line with Malaysia's legal requirements.
• KYC documents: Retained for 5 years after the business relationship ends.
• Security and access logs: Retained for 12 months for audit and investigation purposes.
• Marketing data: Deleted when you withdraw consent or close your account.

Once the designated retention period has expired, your data will be securely deleted or anonymized using methods that ensure it cannot be recovered.

7Your Rights as a Data Subject

As a jitu77 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

To exercise any of the above rights, please contact the jitu77 support team via Live Chat or email at [email protected]. We will process your request within 14 business days.

8Data Security Measures

Jitu77 continuously invests in the latest security infrastructure to protect your personal data. The technical and organizational measures we implement include:

• Data encryption in transit: All communications between your browser/app and our servers are secured using TLS 1.3 protocol with 256-bit SSL certificates.
• Data encryption at rest: Sensitive data stored in our databases, particularly financial information and KYC documents, is encrypted using the AES-256 standard.
• Two-factor authentication (2FA): Available to all member accounts and mandatory for all internal system access.
• Real-time threat monitoring: Our SIEM (Security Information and Event Management) system monitors all network activity 24/7 and sends immediate alerts when anomalies are detected.
• Periodic penetration testing: The jitu77 platform undergoes security testing (penetration testing) by an independent security firm at least twice a year.
• Staff training: All jitu77 staff who handle member data undergo regular data protection and cybersecurity training.

9Cookies and Tracking Technologies

Jitu77 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with our platform.

9.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Collects data on how pages are used to help us improve platform speed and usability.
• Preference Cookies: Stores your personal settings such as language preference and display layout.
• Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for continuous improvement.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality.

10Links to Third-Party Websites

The jitu77 platform may contain links to third-party websites or services, including game providers and payment partners. This Privacy Policy applies solely to the jitu77 platform.

Jitu77 is not responsible for the privacy practices or content of third-party websites accessible through our platform. We recommend that you independently read the privacy policy of every third-party website you visit.

11Children's Privacy

The jitu77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children under the age of 18. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe your child has registered an account at jitu77, please contact us immediately through our available support channels.

12How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the jitu77 Data Protection Officer via:

• Email: [email protected]
• Live Chat: Available 24/7 on the jitu77 platform

We are committed to responding within 3 business days for all privacy-related inquiries and within 14 business days for formal data subject rights requests.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) through their official channels.